Last Updated: June 7, 2024

Our Commitment to Your Privacy

At Platinum Apparel, we are committed to protecting the privacy and security of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. By using ourwebsite or services, you consent to the practices described in this policy.

Information We Collect

We may collect the following types of personal information when you interact with Platinum Apparel:

• Personal Identifiers: Name, email address, shipping address, billing address, phone number.
• Payment Information: Credit/debit card details, billing address.
• Demographic Information: Age, gender, location.
• Website Activity: Browsing history, pages viewed, products purchased, IP address.

How We Use Your Information

We use your personal information for the following purposes:

• Order Processing and Fulfillment: To process your orders, arrange shipping, and provide customer support.
• Communication: To send you order confirmations, shipping notifications, marketing emails, and respond to your inquiries.
• Personalization: To tailor our website and marketing efforts to your interests.
• Website Improvement: To analyse website usage and improve our products and services.
• Fraud Prevention: To detect and prevent fraudulent activity.

Sharing of Your Information

We may share your personal information with the following parties:

• Service Providers: Third-party companies that assist us with payment processing, shipping, marketing, and website analytics.
• Legal Compliance: When required by law, court order, or government regulation.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

Your Choices

You have the following choices regarding your personal information:

• Marketing Emails: You can opt-out of receiving marketing emails by clicking the "unsubscribe" link at the bottom of any email.
• Account Information: You can update or correct your account information by logging into your account or contacting us.
• Cookies: You can manage your cookie preferences through your browser settings.

Data Security

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of data transmission over the internet or electronic storage is 100% secure.

Children's Privacy

Platinum Apparel does not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected]

Your Rights (For EU Residents)

Under the General Data Protection Regulation (GDPR), you have the right to access, rectify, erase, restrict processing, data portability, and object to the processing of your personal data. To exercise these rights, please contact us.

California Privacy Rights (For California Residents)

This section applies to California residents and supplements the information in this Privacy Policy. Under the California Consumer Privacy Act (CCPA), California residents have certain rights regarding their personal information. To learn more about your rights and how to exercise them, please see our California Privacy Notice.